Trade Services

Trade Services

Save time when you submit your trade transactions online and enjoy real-time tracking and notifications.

  

Benefits

Faster turnarounds

Faster turnarounds

Optimise your workflow and transaction turnaround time with online submission.

Transparent overview

Transparent overview

Track transaction status and history with ease.

Keep track of transactions

Keep track of transactions

Access trade transactions online and transactions effected over the counter.

Have more access online

Have more access online

Get trade advice, track delivery status for export documents, and bill alerts.

New to UOB Infinity?

For new users without a business account with UOB:

Apply for a UOB business account today to help to manage your business:
Find out more about UOB business accounts

If you are interested in registering for Financial Supply Chain Management (FSCM):
Please contact your relationship manager or our Infinity enquiry team at 1800 226 6121 (for Singapore) or +65 6226 6121 (for Overseas) from Mondays to Fridays, 9.00am to 6.30pm, excluding public holidays.

UOB Infinity Trade

Submit trade application / bill instruction on our platform in 3 simple steps:
Step 1

Step 1

Log in via UOB Infinity.

Step 2

Step 2

Select Trade Services (BIBPlus).

Step 3

Step 3

Select trade product, complete & submit trade application or performing enquiry function.

Get in touch

Get in touch

Email us or call us at 1800 226 6121 or +65 6226 6121 (Overseas).
(Mondays to Fridays, 9.00am to 6.30pm, excluding public holidays)

Frequently asked questions

How do I apply for Trade Services?
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Please select "Trade Services" in the registration or maintenance form under "Additional Infinity Services".

  1. Log in to UOB Infinity
  2. From the top menu bar, click on the drop-down menu "You are in: Cash Management"
  3. Select "Trade Services (BIBPlus)"

The interface upgrade of Trade functions is still a work in progress, and will be introduced at a later stage.

No. You can view trade transactions by selecting "Trade Services (BIBPlus)" > Trade Account Services > Transaction and Reports > Transaction Search.

No. You can approve trade transactions by selecting "Trade Services (BIBPlus)" > Trade Account Services > Transaction and Reports > To Do List.

No. You can set an alert/notification for a trade transaction by selecting "Trade Services (BIBPlus)" > Administration > Alert Management.

  1. From the top menu bar, click on the drop-down menu "Trade Services"
  2. Select "Cash Services"


You will be redirected to UOB Infinity Cash Management. There is no need to log in again.

There are two ways to download Trade advices:

  1. From Trade Bill Summary screen 
    • From the top menu bar, select Account Services > Trade Bill Summary
    • Search for the individual outstanding trade bill detail
    • Click on the Bank Reference No. hyperlink
    • A pop-up window with the transaction consolidated summary view and all events including advices related to this trade bill will be displayed

  2. From Trade transaction screen (e.g. Import Letter of Credit)
    • From the top menu bar, select Trade Service > Import Letter of Credit > Processed LC
    • Search for the individual LC record
    • Click "History of LC"

Trust Receipt Financing is a type of short-term import loan to provide the buyer with financing to settle goods imported where title of goods is held by the Bank.

It is applicable for Import bills under Letter of Credit (L/C) and Collection (D/A, D/P).

To access import bills:

  1. Import Bills under L/C
    • From the top menu bar, select Trade Services > Import Letter of Credit > Message to Bank
    • Select either From Bill Arrival – Discrepant OR From Bill Arrival – Clean

  2. For Import Bills Under D/A or D/P
    • From the top menu bar, select Trade Service > Import Collection > Message to Bank > Action Required


Note: If you do not wish to apply for Trust Receipt Financing, you can use the same steps to instruct the Bank to settle the bills by debiting their account.

To repay outstanding Trust Receipt Financing (TF):

  • From the top menu bar, select Trade Service > Financing Request > Update TF > From Past TF
  • Select the Outstanding TF to repay
  • Select one of the following payment options:
    • Partial Payment:
      • You can indicate the amount to repay with the following repayment options: 
        • Principal: Indicated amount will be debited for settlement of the principal amount. In addition, the full interest amount will be deducted from the same account.
        • Principal + Interest: Indicated amount will be debited for settlement of interest amount. Remaining balance of the indicated amount will then be used to settle the Principal amount.
    • Final/Full Payment: This is used to repay the full outstanding amount.

The transaction records in the "Trade Outstanding Amount" only reflect transactions effected after your trade access is setup.

The transaction records in "Trade Bill Summary" reflect all transaction records that you have with the Bank. This includes all trade transactions submitted over-the-counter before your trade access was set up.

Therefore, there may be differences in transaction records if you had outstanding Trade transactions that were effected before your trade access was set up.

Yes. Once the transaction is processed by the Bank, the transaction record as well as the relevant Trade advices will be made available in UOB Infinity.

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