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Sustainability Highlights

2023 snapshot

Drive Growth Sustainably

7-14% below target reference pathways
across our emissions intensity metrics as we progress in our net zero commitment
$44.5 billion
extended in sustainable financing to corporates
U-Build
launched to provide funding support to built environment sectors
Taskforce on
Nature-related Financial Disclosures (TNFD)
early adopter

Keep Customers at the Centre

92%
of customer complaints resolved within established standards
Zero
material issues in relation to data confidentiality and privacy
UOB Start-up
Business Loan
launched to support companies as young as six months in business
Inclusivity-focused service training
for branch colleagues to interact better with persons living with dementia and their caregivers

Develop Professionals of Principle

37.7%
of our senior management are women
92.3%
of our colleagues are hired locally
$30.4 million
invested in employee training and development
UOB Better U Campus
launched in Singapore to bring various functional academies under one roof

Uphold Corporate Responsibility

Zero
material incidents in relation to bribery, corruption, fraud or information security
Carbon neutrality
maintained for our operational footprint
Group Supplier Sustainability Principles
rolled out to our key banking subsidiaries
$16.0 million
in monetary and in-kind contributions raised for the community