Balancing Growth with Stability for the Long Term

Award Highlights

Being Recognised for Our Efforts
In 2019, we received more than 200 accolades from across the region. Each award recognises our commitment to excellence for our stakeholders’ benefit. Here are a few of them.
Balancing Growth with Stability for the Long Term /
Award Highlights
Powering innovation across Asia
Asiamoney
Best Digital Bank (Singapore)
Asiamoney
Best Digital Bank (Thailand)
Euromoney
Asia’s Best Bank Transformation
Frontier Finance Institute
Best Consumer Digital Bank
‍(China)
Global Finance
Asia’s Most Innovative Digital Bank
The Digital Banker
Best Bank
for Millennials
‍(TMRW)
Leading in business excellence
Asiamoney
Best Domestic Bank (Singapore)
Asian Banking & Finance
International Retail Bank of the Year – Thailand
Retail Banker International
Best Retail Bank in Thailand, Southeast Asia Trailblazer
The Asian Banker
Best Cash Management Bank in Singapore
The Asian Banker
Best Foreign Retail Bank in Thailand
The Asian Banker
Best SME Bank in
Asia Pacific
The Asian Banker
Best SME Bank
in Singapore
The Asian Banker
Best Transaction Bank in Singapore
The Banker
Best Private Bank for Millennials
The Digital Banker
Retail Bank
of the Year
Championing sustainability for the long term
CPA Australia,
National University of Singapore Business School’s Centre for Governance, Institutions and Organisations, and Singapore Institute of Directors
9th of 578 Singapore-listed companies
‍(General Category)
Institute of Singapore Chartered Accountants, Singapore Institute of Directors and The Business Times
Silver Award, Best Managed Board Award
‍(Big Cap)
Institute of Singapore Chartered Accountants, Singapore Institute of Directors and The Business Times
Silver Award, Best Risk Management Award
‍(Big Cap)
The Asset
Best Bilateral
Green Loan
‍(Sunseap Leasing $42.75 million senior secured term loan facility for a portfolio of solar assets)
The Asset
Best Sustainability Linked Loan
‍(Louis Dreyfus Company Asia US$650 million sustainability linked syndicated revolving credit facility)
Community Chest
Pinnacle Award
Securities Investors Association (Singapore)
Runner Up,
Most Transparent Company Award
(Financials)
Securities Investors Association (Singapore)
Runner Up,
Singapore Corporate Governance Award
(Big Cap)
Shanghai Civil Affairs Bureau and Shanghai Media Group
Top 10 Business Partners for Corporate Social Responsibility Award
National Arts Council
Distinguished Patron
of the Arts Award
Bloomberg
One of four Singapore companies to be included
The Asset
Gold Award
The Asset
Best of the
Best Initiative
‍(The Unlimited)
The Asset
Best Investor Relations Team
IR Magazine
Best Investor Event
Other notable awards
Amity Foundation
Philanthropy Innovation Summit 2019
  • Amity Foundation Partner Award
    • UOB (China)
Asia Asset Management
Best of the Best Awards 2019
  • Best Investor Education
    • UOB Asset Management (Brunei)
  • Best Wealth Management Platform
    • UOB Asset Management (Thailand)
Asian Banking & Finance (ABF)
ABF Corporate & Investment Banking Awards 2019
  • Debt Deal of the Year – Singapore
    • Land Transport Authority of Singapore SGD1.5 billion 40-year fixed rate notes
  • Mergers and Acquisitions Deal of the Year – Singapore
    • SGD1.27 billion acquisition of M1 Limited by Keppel Corporation & Singapore Press Holdings
  • Syndicated Loan of the Year – Singapore
    • HKD14.8 billion acquisition financing of a real estate portfolio (17 Shopping Centers) in Hong Kong for a consortium led by Gaw Capital Partners
ABF Retail Banking Awards 2019
  • Advertising Campaign of the Year
    • UOB Indonesia
  • Financial Inclusion Initiative of the Year – Vietnam
    • UOB Vietnam
  • International Retail Bank of the Year – Thailand
    • UOB (Thai)
  • Silver, Employer Award of the Year
    • UOB (Thai)
  • Silver, Branch Innovation of the Year
    • UOB (Thai)
ABF Wholesale Banking Awards 2019
  • Brunei International Project Finance Bank of the Year
    • UOB Brunei
  • Malaysia International Cash Management Bank of the Year
    • UOB (Malaysia)
  • Malaysia International Trade Finance Bank of the Year
    • UOB (Malaysia)
AsianInvestor
AsianInvestor Asset Management Awards 2019
  • Asia Fund House of theYear
    • UOB Asset Management
Asiamoney
Best Bank Awards 2019
  • Best Domestic Bank (Singapore)
    • Best Digital Bank (Singapore)
      • Best Digital Bank (Thailand)
        • UOB (Thai)
        Cash Management Survey 2019
        • Malaysia Best Service (Asian banks only) as voted by corporates
          Association of Banks in Singapore
          Excellent Service Award 2019
          • Star Award – 872 winners
            • Gold Award – 183 winners
              • Silver Award – 379 winners
                BNY Mellon
                STP Award
                • Outstanding Payment Formatting and Straight-Through Rate – 97.14%
                  • UOB Indonesia
                Brand Finance Public Limited
                Brand Finance Global 500 2019
                • Second Most Valuable ASEAN brand 2019
                  BrandAge Magazine
                  BrandAge 2019 Award-Thailand's Most Admired Bank
                  • Ranked 5th, Most Trusted Credit Card
                    • UOB (Thai)
                  • Ranked 8th, Most Trusted Bank for SMEs
                    • UOB (Thai)
                  • Ranked 9th, Most Trusted Bank
                    • UOB (Thai)
                  China Decision Makers Consultancy and CDMC Finance Research Institute
                  Asia-Pacific Retail Banking Summit 2019 (IFPI-Retail Banking)
                  • Retail Bank Digital Bank Brand Award
                    • UOB (China)
                  China Foreign Exchange Trade System
                  Interbank FX Market Maker Awards
                  • Best SGD/CNY Direct Market Maker Award
                    • UOB (China)
                  • Best Member Award
                    • UOB (China)
                  • Best Forward-Swap Member Award
                    • UOB (China)
                  • Promising Forward-Swap Market Maker Award
                    • UOB (China)
                  • Best Matching Trading Member Award
                    • UOB (China)
                  • Best Anonymous Trading Member Award
                    • UOB (China)
                  Interbank FX Technology and Post-transaction Support Awards
                  • Best Forex Market Technology Support Award
                    • UOB (China)
                  Clearview Publishing
                  WealthBriefingAsia Awards2019
                  • Best Alternative Investment Manager for SEA
                    • UOB Alternative Investment Management
                  • Best Alternative Investment Manager
                    • UOB Alternative Investment Management
                  Cloudera
                  Data Impact Awards 2019
                  • Data for Enterprise AI
                  Community Chest
                  Community Chest Awards 2019
                  • Charity Platinum Award
                  • Pinnacle Award
                  Contact Centre Association of Malaysia (CCAM)
                  CCAM 2019 Industry Excellence Awards-Individual
                  • Silver, Best Contact Centre Manager (Above 100 seats)
                    • UOB (Malaysia)
                  • Bronze, Best Contact Centre Team Leader (Above 100 seats)
                    • UOB (Malaysia)
                  CCAM 2019 Industry Excellence Awards-Corporate
                  • Silver, Best In house Inbound Contact Centre (Above 100 seats)
                    • UOB (Malaysia)
                  Contact Centre Association of Singapore (CCAS)
                  19th CCAS International Contact Centre Awards 2019
                  • Bronze, Best Contact Centre Manager of the Year
                  • Bronze, Best Contact Centre Team Leader of the Year
                  • Bronze, Best Contact Centre Trainer of the Year x2
                  • Bronze, Best Contact Centre Quality Assurance Specialist of the Year
                  • Bronze, Best In-house Contact Centre
                  • Bronze, Best Social Media Contact Centre
                  • Bronze, Customer Experience (CX) Mystery Shopper Awards
                  • Silver, Best Contact Centre Trainer of the Year
                  • Silver, Best Outsource Contact Centre
                  Euromoney
                  EuromoneyTrade FinanceSurvey 2019
                  • Best Service in Thailand
                    • UOB (Thai)
                  • Best Bank for Services in Thailand (Asian Banks only)
                    • UOB (Thai)
                  Awards for Excellence 2019
                  • Asia’s Best Bank for Transformation 2019
                  Financial Times
                  Global Private Banking Awards 2019
                  • Best Private Bank for Millennials
                  Frontier Finance Institute-Organising Committee of China Retail Banking Innovation Summit
                  2nd China Retail Banking Innovation Summit
                  • Best Consumer Digital Bank
                    UOB (China)
                  Fundsupermart (FSM)
                  FSM Choice Awards 2019
                  • Top Selling Regular Savings Plan Fund in 2018 (Fixed Income)
                    • United Asian Bond Fund Class SGD – UOB Asset Management
                  Global Banking & Finance Review
                  Global Banking & Finance Awards 2019
                  • Fastest Growing Wealth Management Bank China
                    • UOB (China)
                  Global Finance
                  Best Digital Bank Award
                  • Asia's Most Innovative Digital Bank
                  Hong Kong Business (HKB)
                  HKB International Business Awards 2019
                  • UOB Art Academy
                    • UOB (Hong Kong)
                  Human Resources Online
                  HR Excellence Award 2019
                  • Gold Award, Excellence in Recruitment
                  International Data Corporation (IDC)
                  IDC Digital Transformation Awards 2019 – Singapore
                  • Operating Model Master
                  • Information Visionary
                  International Quality and Productivity Center
                  CX Asia Excellence Awards 2019
                  • Honorary Mention, Best Employee Engagement
                  IR Magazine
                  IR Magazine Awards - South East Asia 2019
                  • Best Investor Event
                  JP Morgan
                  2019 Elite Quality Recognition Award
                  • U.S. Dollar Clearing MT 202 – 99.88%
                    • UOB Indonesia
                  MarkPlus Center
                  Planet Tourism Indonesia Award 2019
                  • Silver Winner, Travel Credit Card Category
                    • UOB Indonesia
                  Marketing Magazine
                  Loyalty & Engagement Awards 2019
                  • Gold, Best Online Experience
                    • The Travel Insider
                  • Gold, Best Use of Relationship Marketing B2C
                    • UOB Card Attack
                  • Silver, Best Use of Gamification
                    • UOB Card Attack
                  • Silver, Best Use of Integrated Media
                    • The Travel Insider
                  • Bronze, Best Use of Rewards and Incentives
                    • UOB Card Attack
                  Marketing Excellence Awards 2019
                  • Gold, Excellence in Consumer Insights / Market Research
                    • Crazy
                  • Gold, Excellence in Brand Awareness
                    • Lady’s 30th Refresh
                  • Silver, Excellence in Mobile Marketing
                    • Card Attack
                  • Bronze, Excellence in Digital Marketing
                    • Card Attack
                  MARKies Award 2019
                  • Silver, Most Effective Use – Content
                    • The Travel Insider
                  • Silver, Most Effective Use – Digital
                    • The Travel Insider
                  • Bronze, Most Creative – Digital
                    • The Travel Insider
                  MOB-EX Awards 2019
                  • Gold, BestApp Customer Engagement
                    • Card Attack
                  • Silver, Best App Hospitality and Travel
                    • The Travel Insider
                  • Silver, Best Original Content
                    • The Travel Insider
                  • Bronze, Best Mobile-Based Launch/ Relaunch
                    • The Travel Insider
                  Money and Banking magazine
                  Global Asset Allocation
                  • 2019 Best Fund Awards
                    • UOB Asset Management (Thailand)
                  Morningstar
                  2019 Morningstar Thailand Fund Awards
                  • Best Thailand Short Term Bond
                    • UOB Asset Management (Thailand)
                  National Arts Council
                  Patron of the Arts Award 2019
                  • Distinguished Patron of the Arts Award
                  OpenGov
                  OpenGov Recognition of Excellence 2019
                  • Recognised for contributing to Thailand’s Financial Technology and Innovation Landscape with UOB Smart Business Transformation Programme
                    • UOB (Thai)
                  Philip Kotler Center for ASEAN Marketing and MarkPlus
                  ASEAN Marketing Summit 2019
                  • Invest in Indonesia Award: Banking Category
                    • UOB Indonesia
                  Refinitiv
                  Lipper Fund Awards from Refinitiv 2019 Singapore
                  • Best Fund Over 3 Years, Bond Asia Pacific HC
                    • UOB Asset Management
                  • Best Fund Over 5 Years, Bond Asia Pacific HC
                    • UOB Asset Management
                  Retail Banker International (RBI)
                  RBI Asia Trailblazer Awards 2019
                  • Best Staff Training and Development Programme
                  • Best Retirement Product and Service Initiative
                    • Income Builder
                  • Best Retail Bank in Thailand
                    • Southeast Asia Trailblazer
                      - UOB (Thai)
                  • Excellence in Customer-Centricity
                    • Income Builder
                  • Excellence in Graduate Employment Programme
                    • UOB (Thai)
                  • Highly Acclaimed, Excellence in Customer-Centricity
                    • Risk Portfolio Allocation
                  SG Enable
                  5th Enabling Employers Awards (EEA)
                  • Exemplary Employee Award
                  • Innovative Project Award
                  Shanghai Public Welfare Selection
                  Top 10 Public Welfare Partnership Company for 2019
                  • UOB (China)
                  Securities Investors Association (Singapore)
                  Investors' Choice Awards 2019
                  • Runner Up, Singapore Corporate Governance Award (Big Cap)
                  • Runner Up, Most Transparent Company Award (Financials)
                  Shared Services and Outsourcing Network (SSON)
                  SSON Asia Impact Awards 2019
                  • Bronze, Business Transformation Impact Award
                  • Honorary Mentions, Customer Centricity Impact Award
                  Singapore Environmental Council (SEC)
                  SEC’s Eco Event Certification
                  • 2019 UOB Heartbeat Run/Walk
                  SWA Magazine & NBO Group
                  Indonesia Best Company in Creating Leaders from Within Awards 2019
                  • Best of The Best Companies, 3rd
                    • UOB Indonesia
                  • Banking Companies, 2nd
                    • UOB Indonesia
                  The Asian Banker
                  Excellence in Retail Financial Services Award 2019 – Thailand Country Awards
                  • Best Biometric Initiative
                    • UOB (Thai)
                  • Best Foreign Retail Bank in Thailand
                    • UOB (Thai)
                  • Best Frictionless Customer Experience
                    • UOB (Thai)
                  International Excellence inRetail Financial Services Awards 2019
                  • Best SME Bank in Asia Pacific
                  • Best SME Bank in Singapore
                  • Mortgage and Home Loans Product of the Year
                    • UOB Home Solution
                  The Bankers’ Choice Awards
                  • Best Financial Supply Chain Management in Malaysia
                  • Best Supplier Relationship Management in Indonesia
                  • Best Cash Management Project in Singapore
                  • Best Supplier Relationship Management in Indonesia
                    • UOB Indonesia
                  Top 20 Strongest Banks in Asia Pacific
                  • The 19th Strongest Bank by Balance Sheet in Asia Pacific, 2019
                  Transaction Awards
                  • Best Transaction Bank in Singapore
                  • Best Cash Management Bank in Singapore
                  The Asset
                  Asset Benchmark Research
                  • The Most Astute Investors in Asian G3 Bonds for 2019
                    • Highly Commended, Singapore – UOB Asset Management
                  • Top InvestmentHouses in Asian G3 Bonds for 2019
                    • Ranked 4th, Asset Managers (Singapore) – UOB Asset Management
                  • Top Investment Houses in Asian Local Currency Bonds for 2019
                    • Ranked 5th, Asset Managers (Thailand) – UOB Asset Management (Thailand)
                  Digital Project Awards
                  • Most Innovative Mobile Banking Application (UOBC Direct Bank app)
                    • UOB (China)
                  ESG Corporate Awards 2019
                  • Gold Award, The Asset ESG Corporate Awards
                  • Best Investor Relations Team
                  • Best Diversity and Inclusion Initiative
                    • The Unlimited
                  • Best of the Best Initiative
                    • The Unlimited
                  Triple A Country Awards 2019
                  • Best Adviser Awards (Southeast Asia – Singapore)
                    • Best Corporate and Institutional Adviser – Domestic
                  • Best Deal Awards (Southeast Asia – Singapore)
                    • Best Bank Capital Bond: United Overseas Bank S$750million Basel III additional tier1 notes
                    • Best Bilateral Green Loan: Sunseap Leasing S$42.75 million senior secured term loan facility for a portfolio of solar assets
                    • Best Multi-Product Financing Solution: Keppel Infrastructure Trust S$1.344 billion acquisition finance of IXOM Group and S$500 million equity fund raising
                    • Best Privatisation: Joint offer by SPH and Keppel Corporation to privatise M1 Limitedfor S$1.9 billion
                    • Best Retail Bond: Temasek Holdings S$500 million notes
                    • Best Sustainability-Linked Loan: Louis Dreyfus Company Asia US$650 million sustainability-linked syndicated revolving credit facility
                    • Best Syndicated Loan: Marina Bay Sands S$8.671 billion senior secured credit facilities
                  • Best Deal Awards (North Asia – Hong Kong)
                    • Best Hong Kong Acquisition Finance: Sale of 12 shopping centers from Link REITs to a PE consortium
                    • Best Hong Kong Bank Capital Bond: Bank of East Asia US$650 million perpetualBasel III additional tier1 securities
                  Triple A Treasury, Trade, Supply Chainand Risk Management Awards 2019
                  • Best Banks ASEAN/Australia
                    • Best in Working Capital & Trade Finance, ASEAN
                    • Best in Treasury and Working Capital – MNCs/LLCs, Indonesia
                    • Best Service Providers – Cash Management, Indonesia
                    • Best Service Providers – Cash Management, Malaysia
                    • Best Service Providers – Transaction Bank, Malaysia
                    • Best Service Providers – Liquidity Management,Malaysia
                    • Best Service Providers – Liquidity Management, Singapore
                    • Best Service Providers – Fintech Partner, Singapore
                    • Best in Treasury and Working Capital – NBFIs, Singapore
                    • Best Service Providers – Distributor Finance, Thailand
                  • Best Banks North Asia
                    • Best Service Provider – Distributor Finance, China
                  • ESG Solutions
                    • Best Payments and Collections Solution, Healthcare, Indonesia
                    • Best Liquidity Solutions, Education, Malaysia
                  • Liquidity and Investment Solutions
                    • Best Liquidity and Investments Solution, Financial Services, Singapore
                    • Best Liquidity and Investments Solution, Industrials, Regional
                  • New Economy Solutions
                    • Best Payments and Collections Solution, New Economy, Malaysia
                      (2 awards)
                    • Best Payments and Collections Solution, New Economy, Singapore (2 awards)
                    • Best Payments and Collections Solution, New Economy, Thailand
                  • Payments and Collections Solution
                    • Best Payments and CollectionsSolution, Financial Services, Hong Kong
                    • Best Payments and Collections Solution, Financial Services, Indonesia
                    • Best Payments and Collections Solution, Financial Services, Singapore
                    • Best Payments and Collections Solution, Retail, Indonesia
                    • Best Payments and Collections Solution, Transport, Singapore
                  • Regional
                    • Best in Treasury and Working Capital, NBFIs
                    • Best in Treasury and Working Capital, New Economy
                  • SME Solutions
                    • Best Payments and Collections Solution, Consumer Goods, Malaysia
                    • Best Payments and Collections Solution, Real Estate, Singapore
                    • Best Payments and Collections Solution, Retail, Singapore
                    • Best Payments and Collections Solution, Services, Singapore
                    • Best Liquidity and Investments Solution, TMT, Singapore
                  • Structured Trade Finance Solutions
                    • Best Structured Trade Finance Solution, TMT, Malaysia
                  • Supply Chain Solutions
                    • Best Supply Chain Solution, Automotive, Thailand
                    • Best Supply Chain Solution, Consumer Goods, China
                    • Best Supply Chain Solution, Consumer Goods, Malaysia
                    • Best Supply Chain Solution, Oil & Gas, China
                  • Trade Finance Solutions
                    • Best Trade Finance Solution, Construction, Singapore
                  The Digital Banker
                  Global Retail Banking Innovation Awards 2019
                  • Retail Bank of the Year
                  • Best Automated Advisory Service
                    • Bond Explorer
                  • Best Current Account
                    • Krisflyer UOB
                  • Excellence in Digital Wealth Management
                    • Portfolio Advisory Tool
                  • Mortgage Product of the Year
                    • Online Home Solution
                  • Outstanding Social Media Campaign
                    • UOB Social Customer Advocacy Programme
                  • Highly Acclaimed, Best New Product Launch of the Year
                    • The Travel Insider
                  • Highly Acclaimed, Best Data Analytics Initiative
                    • Real Time Customer Feedback at UOB Branches
                  • Highly Acclaimed, Best Savings Account
                    • STASH
                  • Highly Acclaimed, Loan Offering of the Year
                    • Instant Home Loan
                  • Highly Acclaimed, Outstanding Staff Training, Learning & Development Program
                    • Service Competency Toolkit
                  Next-Gen Customer Experience in Financial Services Congress and Awards 2019
                  • Best Customer Experience Business Model
                    • Risk First Portfolio Allocation me Solution
                  • Best Product or Service Innovation
                    • UOB Car Loan Solution
                  • Best Technology Implementation – Back Office
                    • Investment Market Monitoring Radar
                  • Highly Acclaimed, Best Client On-boarding Initiative
                    • Instant Approval Capability
                  • Highly Acclaimed, Best Customer Insight and Feedback Initiative
                    • UOB STASH account
                  • Highly Acclaimed, Best Technology Implementation – Front End
                    • Fund Explorer 2.0
                  • Highly Acclaimed, Best Use of Data Analytics
                    • Investment Market Monitoring Radar
                  2019 The Digital BankerAward
                  • Best Bank for Millennials
                    • UOB (Thai) TMRW
                  • Best Customer Centric Business Model
                    • UOB (Thai) TMRW
                  • Outstanding Client On-Boarding and Account Opening
                    • UOB (Thai) TMRW
                  Treasury Today
                  Adam Smith Awards Asia 2019
                  • Highly Commended, Best Cash Management Solution
                    • Highly Commended, Best Trade/Supply Chain Finance Solution
                      • Highly Commended, Harnessing The Power of Technology
                        Visa
                        Visa Indonesia Award 2019
                        • Best Millennial Card
                          • UOB Indonesia
                        WealthAsia Group
                        BENCHMARK Fund of the Year Awards 2019
                        • Outstanding Achiever, Asia Fixed Income category
                          • UOB Asset Management
                        World Finance Magazine
                        World Finance Awards
                        • Best Investment Management Company 2019
                          • UOB Asset Management (Thailand)
                        World HRD Congress
                        27th edition of the World HRD Congress
                        • 101 Global HR Heroes
                          • UOB (Thai)
                        Yicai Media Group
                        Financial Institution of the Year for the Belt and Road Initiative
                        • Belt and Road Initiative
                          • UOB (China)
                        Other Key Sections
                        Corporate Governance
                        Financial Highlights
                        Five-Year Group Performance Summary
                        Our Corporate Milestones
                        Quick Links
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                        Full Annual Report 2019 pdf
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                        Copyright © 2020 United Overseas Bank Limited
                        Company Reg. No. 193500026Z. All Rights Reserved.

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                        About Us
                        Balancing Growth with Stability for the Long Term
                        Building and Deepening Long-term Relationships
                        Shaping a Sustainable Future
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                        Financial Report
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