2018
ANNUAL REPORT
Awards and
Accolades
Acquisition International Magazine
2018 Hedge Fund Awards
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Best Alternative Investment Manager – Asia &
Best Multi-Strategy FoHF (Fund of Hedge Funds)
(since inception)
Asia Alpha Fund, UOB Alternative Investment Management
ASEAN Capital Markets Forum and Asian Development Bank
ASEAN Corporate Governance Scorecard 2018
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Top 10 ASEAN Public Listed Companies
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One of Two Most Improved Public Listed Companies (Singapore)
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Outstanding Progress Award
Asiamoney
New Silk Road Finance Awards 2018
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Regional Bank of the Year for BRI (Belt and Road Initiative) in Southeast Asia
Cash Management Survey 2018
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Best Bank by Services in Singapore as voted by corporates
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Best Bank by Tech Provision Rankings in Singapore as voted by corporates
Asia Asset Management
2018 Best of the Best Awards
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Best Performance, Asian Bonds (10 years)
UOB Asset Management
Asian Banking & Finance (ABF)
ABF Wholesale Banking Awards 2018
-
Malaysia International Cash Management Bank of the Year
UOB (Malaysia)
ABF Corporate & Investment Banking Awards 2018
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Debt Deal of the Year – Singapore
Singapore Airlines S$700 million 8-year notes -
Mergers & Acquisitions (M&A) Deal of the Year – Singapore
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S$2.24 billion acquisition of United Engineers by the Yanlord-Perennial Consortium
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ABF Retail Banking Awards 2018
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Debit Card Initiative of the Year – Singapore
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Financial Inclusion Initiative of the Year – Singapore
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Mobile Banking Initiative of the Year – Singapore
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Online Banking Initiative of the Year – Vietnam
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UOB (Vietnam)
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Silver, Employer Award of The Year – Indonesia
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UOB Indonesia
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BrandAge Magazine
Thailand’s Most Admired Brand 2018
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Ranked 6th, Most Trusted Bank for Small- and Medium-Sized Enterprises (SME)
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UOB (Thai)
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Ranked 6th, Most Trusted Credit Card
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UOB (Thai)
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Cards International and Electronic Payments International
Cards & Electronic Payments International Asia Awards
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Best Card Offering (Southeast Asia)
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UOB Reserve Card
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Best Debit Card Product for Asia Pacific
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KrisFlyer UOB Account and Debit Card
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Best Commercial Card Product for Asia Pacific
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UOB Virtual Payment Solution
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Best Corporate Social Responsibility (CSR) Initiative
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UOB PayNow for a Cause
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Best Peer-to-Peer Payments Initiative
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UOB MyKey and UOB Mighty Ang Bao Challenge
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Highly Commended, Best Card Design
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KrisFlyer UOB Account and Debit Card
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Centre for Organisational Excellence Research
6th International Best Practice Competition
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Runner-Up, Organisation-Wide Innovation Award
Community Chest
Community Chest Awards 2018
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Charity Platinum Award
Contact Centre Association of Singapore (CCAS)
CCAS International Contact Centre Awards 2018
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Gold, Best Contact Centre Team Leader of the Year
(Above 100 seats) -
Silver, Best Contact Centre Team Leader of the Year
(Above 100 seats) -
Silver, Customer Experience Mystery Shopper Awards
(Voice) -
Bronze, Best Contact Centre Quality Assurance Specialist of the Year
Cloudera
2018 Data Impact Awards
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Special Impact – Business Transformation
Euromoney
Cash Management Survey 2018
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Best Service Cash Management for Non-Financial Institutions category (Singapore)
Euromoney Private Banking and Wealth Management Survey 2018
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Best for Asset Management – Thailand
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UOB Asset Management (Thailand)
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Effie Awards
2018 Gold Award Winners
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Business to Business
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UOB Business Insurance Fortune Cat Campaign
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Sustained Success
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UOB’s Values Endure Over Time Campaign
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FinanceAsia
Achievement Awards 2018
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Best Local Currency Bond
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Temasek Holdings S$500 million 2.7% institutional and retail bond
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Best Singapore Deal
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Merger between ESR-REIT and Viva Industrial Trust, S$3 billion (US$2.2 billion) asset base
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HRoot
HRoot Awards 2018
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Best HR Center of Excellence in Greater China
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UOB (China)
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Human Resources Magazine
HR Excellence Awards 2018 (Malaysia)
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Bronze, Excellence in Innovative Use of HR Tech
Institute of Advertising Singapore
Hall of Fame 2018 Award
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Gold, Best Use of Consumer Insights
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UOB Generations Brand Campaign
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Silver, Best Media Partnership Campaign
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UOB BizSmart Campaign
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Silver, Best Use of Consumer Insights
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UOB Business Insurance Fortune Cat Campaign
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Bronze, Best Integrated Media Campaign
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UOB Stash Account Launch
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International Data Corporation (IDC)
Regional IDC Digital Transformation Awards 2018
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Asia/Pacific Information Visionary of the Year
IDC Digital Transformation (DX) 2018 – Singapore
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DX Leader of the Year
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Information Visionary of the Year
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Talent Accelerator of the Year
IDC Financial Insights Innovation Awards 2018
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Asia/Pacific’s Leader in Business Automation Excellence in Banking RPA (Robotics Process Automation)
IFR Asia
IFR Asia Awards 2018
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Singapore Capital Markets Deal
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Temasek Holdings S$500 million retail bond
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Institute of Singapore Chartered Accountants, Investment Management Association of Singapore, Securities Investors Association (Singapore), Singapore Exchange Limited, Singapore Institute of Directors and The Business Times
Singapore Corporate Awards 2018
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Bronze, Best Managed Board Award for Companies with S$1 billion and above in market capitalisation
International Finance
International Finance – Financial Awards 2018
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Best Asia Fixed Income House – Singapore
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UOB Asset Management
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Best Asset Management Firm – Singapore
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UOB Asset Management
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Best Alternative Investment Fund Management Company
– Singapore-
UOB Alternative Investment Management
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Fastest Growing Asset Management Company – Malaysia
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UOB Asset Management (Malaysia)
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Fastest Growing Equity Fund – Malaysia
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UOB Asset Management (Malaysia)
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Best Asset Management Firm – Thailand
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UOB Asset Management (Thailand)
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International Financial News
2018 Pioneer Financial Awards
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Best Retail Bank
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UOB (China)
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J.P. Morgan
2018 Elite Quality Recognition Award
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Outstanding Achievement of Best-in-Class
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MT202 STP Rate 99.94%, UOB Indonesia
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Human Resources (HR)
HR Excellence Awards 2018
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Silver, Excellence in CSR Strategy
Lujiazui Financial City
Lujiazui Annual Charity Awards
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Best Charitable Contribution Award
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UOB Heartbeat Run/Walk, UOB (China)
-
Marketing Magazine
Mob-Ex Awards 2018 Singapore
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Gold, Best Campaign – CRM (Customer Relationship Management), Loyalty and Engagement
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UOB Cards
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Gold, Best Solution – Mobile Advertising
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UOB Dining Advisor
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Gold, Best Solution – Mobile Site
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Squirrel Away Your Cash With UOB Stash
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Silver, Best Campaign – Brand Awareness
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UOB Cards
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Silver, Best Campaign – Mobile Launch/Relaunch
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KrisFlyer UOB Account and Debit Card
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Silver, Best Campaign – Original Content
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UOB Dining Advisor
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Silver, Best Campaign – Informative Use of Mobile
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KrisFlyer UOB Account and Debit Card
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Silver, Best Campaign – Integration of Mobile
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UOB Cards
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Silver, Best Solution – Mobile Advertising
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UOB YOLO EAT!
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Bronze, Best Campaign – Location-Based Marketing
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UOB YOLO EAT!
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Bronze, Best Campaign – Incentives and Rewards
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UOB YOLO EAT!
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Bronze, Best Campaign – Integration of Mobile
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KrisFlyer UOB Account and Debit Card
-
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Bronze, Best Campaign – Mobile Launch/Relaunch
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Squirrel Away Your Cash With UOB Stash
-
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Bronze, Best Solution – Mobile site
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KrisFlyer UOB Account and Debit Card
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MARKies Awards 2018
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Best Idea – Apps/Mobile
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KrisFlyer UOB Account and Debit Card
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Best Idea – Experiential
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KrisFlyer UOB Account and Debit Card
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UOB Best Idea – Launch/Relaunch
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KrisFlyer UOB Account and Debit Card
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Loyalty & Engagement Awards 2018
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Overall Loyalty and Engagement 2018 Brand of the Year
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Gold, Best Card-Based Loyalty Programme
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UOB Cards
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Gold, Best Loyalty Programme – F&B/Dining
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UOB YOLO Eat!
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Gold, Best Use of Co-Creation/Crowd Sourcing
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UOB YOLO Eat!
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Gold, Best Use of Contest/Promotions
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UOB YOLO Eat!
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Gold, Best Use of CSR
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UOB PayNow for A Cause
-
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Gold, Best Use of Experiential/Live Marketing
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KrisFlyer UOB Account and Debit Card
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Silver, Best CRM Strategy
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UOB Dining Advisor
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Silver, Best Use of Direct Marketing
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UOB Cards
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Silver, Best Use of Relationship Marketing – B2C
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UOB Cards
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Silver, Best Use of Social
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UOB YOLO Eat!
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Silver, Most Innovative Loyalty Programme
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UOB Cards
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Bronze, Best Customer Experience
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UOB YOLO Eat!
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Bronze, Best Use of Brand Advocacy/Influencers
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UOB Dining Advisor
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Marketing Excellence Awards 2018
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Gold, Excellence in Corporate Social Responsibility
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UOB Heartbeat Run/Walk
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Silver, Excellence in B2B Marketing
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UOB Business Insurance Fortune Cat Campaign
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Silver, Excellence in Content Marketing/Native Advertising/Branded Content
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UOB Cards
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Silver, Excellence in Corporate Social Responsibility
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UOB PayNow for A Cause
-
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Silver, Excellence in Launch Marketing
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UOB Mighty FX
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Silver, Excellence in Mobile Marketing
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UOB PayNow for A Cause
-
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Bronze, Excellence in Integrated Marketing (B2B)
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UOB BizSmart Regional Campaign
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Bronze, Excellence in Launch Marketing
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UOB Travel Insider
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Mastercard
Mastercard Award 2018
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Best Ladies Card Programme
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UOB Lady’s Card, UOB Indonesia
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Ministry of Communication and Information Technology Republic of Indonesia
ASEAN ICT Awards 2018
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Silver, Private Sector Category
Money & Banking
Money & Banking Awards 2018
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Best Fund Award
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United Income Focus Fund-A UOB Asset Management (Thailand)
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National Arts Council
Patron of the Arts Award 2018
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Distinguished Patron of the Arts
National Volunteer and Philanthropy Centre
Champions of Good 2018
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Champion of Good
People ’s Association
Community Spirit Award 2018
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Merit Award
Private Banker International and Retail Banker International
Customer Experience in Financial Services Summit 2018
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Best Technology Implementation – Front-End
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Best Customer Experience – Insurance
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Best Customer Experience – Mobile
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Best Customer Experience – Cards
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Best Use of Social Media
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UOB (Thai)
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Highly Commended, Best Customer Experience – Branch
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UOB (Thai)
-
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Highly Commended, Best Customer Experience – Banking
-
UOB (Thai)
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Retail Banker International (RBI)
RBI Asia Trailblazer Awards 2018
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Best Payment Innovation
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UOB Mighty
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Best Retirement Product and Service Initiative
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UOB Income Builder
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Best Savings Plan Offering
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UOB Stash Account
-
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Excellence in Mobile Banking – Overall
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Excellence in Internal Communications
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UOB (Thai)
-
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Most Creative Marketing Collaboration
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UOB Income Builder
-
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Highly Commended, Best App for Customer Experience
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UOB Mighty
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Highly Commended, Best New Product Service or Innovation Launch
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Krisflyer UOB Account and Debit Card
-
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Highly Commended, Best Loan Offering
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Single-Step BT SMS Application
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Highly Commended, Excellence in Customer Centricity
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UOB (Thai)
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Highly Commended, Excellence in Loan Origination
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Single-Step BT SMS Application
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Service Excellence Magazine and Carre-Centre for Customer Satisfaction Loyalty
Contact Center Service Excellence Award 2018
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Exceptional Service for Regular Banking
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UOB Indonesia
-
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Exceptional Service for Regular Credit Card
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UOB Indonesia
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Shanghai Banking Association
2018 Shanghai Banking Association Annual Award
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Best Public Relations Case Awards of Shanghai Banking Industry
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UOB (China)
-
SkillsFuture
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SkillsFuture Employer Awards (Non-SME) 2018
SWA Magazine in collaboration with Management Institute of the Economics Faculty, University of Indonesia
HR Excellence Awards 2018
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Rating A, Learning and Development
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UOB Indonesia
-
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Rating A, HR Technology
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UOB Indonesia
-
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Rating BB, HR Transformation
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UOB Indonesia
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The Asian Banker
The Banker’s Choice Awards
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Best Balance Sheet Management in Asia Pacific
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Best Financial Supply Chain Management in Singapore
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Best Supplier Relationship Management in Indonesia
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UOB Indonesia
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Excellence in Retail Financial Services Awards
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The Best Credit Evaluation Initiative, Application or Programme
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Credit underwriting engine
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The Best Foreign Retail Bank in Thailand
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UOB (Thai)
-
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The Best Digital Sales Initiative, Application or Programme
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WOW! Service & Referral Programme in Single Captain Role, UOB (Thai)
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Risk Management Awards
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The Credit Risk Technology Implementation of the Year
Transaction Awards
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The Best Transaction Bank in Singapore
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The Best Cash Management Bank in Singapore
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The Best Trade Finance Bank in Singapore
Strongest Bank by Balance Sheet in Asia Pacific 2018
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Ranked 12th of 500
The Asset
Benchmark Research Awards 2018
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Highly Commended: The Most Astute Investor in Asian Currency Bonds for 2018
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UOB Asset Management
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Islamic Finance Awards 2018 – Best Deals
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Capital Markets
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Best Structured Finance Sukuk, UOB (Malaysia)
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Private Banking, Wealth Management, Investment and Exchange-Traded Fund Awards
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Rising Star, China’s Best Wealth Manager
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UOB (China)
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Triple A Asia Infrastructure Awards 2018
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Transport Deal of the Year, Australia
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Melbourne Metro Tunnel & Stations PPP Syndicated Bank Debt Facility
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Triple A Country Awards 2018
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Best Syndicated Loan, Indonesia
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Export-Import Bank of Indonesia US$1.15 billion term loan facilities
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Best M&A, Malaysia
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CVC Capital Partners Asia Fund IV acquisition of 100% stake of Munchy Food Industries
-
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Best Local Currency Bond, Malaysia
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Mercedes Benz Services Malaysia RM250 million fixed rate notes
-
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Best Local Currency Bond, Singapore
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Land Transport Authority S$1.5 billion 40-year fixed rate notes
-
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Best FIG (Financial Institution Group) Bond, Singapore
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UOB £350 million covered bond
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Triple A Treasury, Trade, Supply Chain & Risk Management Awards 2018
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Asian Champion Solutions
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Best Supply Chain Solution (Regional) – Huawei Group
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Best Supply Chain Solution (Thailand) – Huawei Technology Thailand
-
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Best Banks, ASEAN/Australia
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Best in Treasury and Working Capitals, LLCs (Indonesia)
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Best Service Providers, Cash Management (Indonesia)
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Best Service Providers, Liquidity Management (Singapore)
-
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FMCG (Fast-Moving Consumer Goods)/Retail Solutions
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Best Cash Management Solution (China) – CP Lotus
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Best Working Capital Solution (Malaysia) – Padini Holdings
-
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Industrial Solutions
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Best Cash Management Solution (Regional)
– McConnell Dowell South East Asia Pte Ltd -
Best Cash Management Solution (Indonesia)
– PT McConnell Dowell Indonesia -
Best Structured Trade Finance Solution (Indonesia)
– PT Hutama Karya (Persero)
-
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Best Manufacturing Solutions
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Best Supply Chain Solution (Regional)
– Phillips Lighting -
Best Trade Financial Solution (Regional)
– Southland Rubber Group
-
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SME Solutions
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Best Supply Chain Solution (Indonesia)
– PT Eurokars Motor Indonesia -
Best Cash Management Solution (Indonesia)
– PT Primantra Wisesa Sejahtera -
Best Cash Management Solution (Indonesia)
– PT Travel Recommends Indonesia -
Best Cash Management Solution (Singapore)
– Tunglok Group
-
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Utility Solution
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Best Cash Management Solution (Thailand)
– Provincial Electricity Authority
-
The Association of Banks in Singapore
ABS Excellent Service Award 2018
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Star Award – 842 winners
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Gold Award – 136 winners
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Silver Award – 278 winners
The Digital Banker
Global Retail Banking Innovation Summit & Awards 2018
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Retail Bank of the Year
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Best Payment Innovation
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KrisFlyer UOB Account and Debit Card
-
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Outstanding Customer Service Transformation
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UOB’s Digital Car Financing Solution
-
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Best New Product Launch
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UOB’s Digital Car Financing Solution
-
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Best ATM Innovation
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UOB Contactless ATMs
-
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Highly Acclaimed, Credit Card of the Year
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UOB YOLO
-
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Highly Acclaimed, Outstanding IT Transformation
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UOB Risk-First Tactical Framework
-
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Highly Acclaimed, Best Automated Advisory Service
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UOB Risk-First Tactical Framework
-
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Highly Acclaimed, Outstanding Personalised 1:1 Marketing Initiative
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Product Recommendation Engine
-
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Highly Acclaimed, Outstanding Financial Inclusion Initiative
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UOB Fund Explorer
-
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Highly Acclaimed, Outstanding Client Onboarding & Account Opening
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UOB’s Digital Car Financing Solution
-
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Highly Acclaimed, Best Data Analytics
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Personalised Engine and Omni-Channel Initiative
-
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Highly Acclaimed, Outstanding Social Media Marketing
-
UOB Cards Year-End Campaign
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The Paper
2018 Top Financial Ranking
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Foreign Bank of the Year
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UOB (China)
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Thomson Reuters
2018 Thomson Reuters Lipper Fund Award Singapore
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Best Fund over 3 Years, Bond Asia Pacific HC: United Asian High Yield Bond – Class SGD Dis
-
UOB Asset Management
-
Treasury Today
Adam Smith Award Asia 2018
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Best Supply Chain Finance Solution
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UOB (Malaysia)
-
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Highly Commended, Best Cash Management Solution Chain
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UOB (China)
-
Visa Asia Pacific Security Summit 2018
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Champion Security Award 2018
Wealth & Finance International
Wealth & Finance Awards 2018
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Asia’s Leading Alternative Investment Advisors 2018
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UOB Alternative Investment Management
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WealthAsia
Benchmark Fund of the Year Awards 2018 Singapore
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Manager of the Year (Asia Fixed Income)
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UOB Asset Management
-
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Best-in-Class (Precious Metals Sector Equity)
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United Gold & General Fund, UOB Asset Management
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WealthBriefingAsia
WealthBriefingAsia Awards 2018
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Best Private Bank – Investment Management Platform
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Best Alternative Investment Manager
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UOB Alternative Investment Management
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Yicai Media Group
China Financial Value Ranking 2018
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Financial Institution of the Year for the Belt and Road Initiative
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UOB (China)
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Yicai CSR Awards 2018
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Sustainable CSR Partnership Award
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UOB (China)
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Zhaopin.com
China Best Employer Award 2018
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China’s Best Employer Nationwide Top 100 Award
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UOB (China)
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51job.com
Top Graduate Employers 2018
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Top Graduate Employers China
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UOB (China)
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Employer Excellence China 2018
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Excellence in HR Management Strategy
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UOB (China)
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