You are important to us and we are continuously improving to serve you better. If you have any enquiries or concerns, please let us know so that we can assist you. Please contact us through our telephone numbers (632) 8548-6496/8548-6400 or our email address UOB.Manila@UOBgroup.com.
At UOB, we strive to address your concern immediately. Upon receipt of your feedback/concern, we will acknowledge receipt and conduct a thorough review to resolve your concerns. In cases whereby further investigations are required due to complexity of the issue, we will keep you updated on the progress and strive to resolve your concern within a reasonable period of time.
Our bank is regulated by the Bangko Sentral ng Pilipinas, whose Financial Consumer Department can be contacted through its telephone number (632) 8708-7087 or its e-mail address: consumeraffairs@bsp.gov.ph. Alternative access modes are as follows: send SMS to 021582277, or via BSP Online Buddy (BOB) through BSP Webchat – http://www.bsp.gov.ph or BSP Facebook page https://www.facebook.com/BangkoSentralngPilipinas.
