UOB to resume full branch operations in Singapore as the Bank concludes its phased branch re-opening plan

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    20 August 2020

     

    UOB will maintain precautionary measures at all 48 UOB branches island-wide to protect the well-being of its customers and people, such as SafeEntry check-in and check-out and temperature screening

     

    All United Overseas Bank (UOB) branches in Singapore will be opened from today as the Bank re-opens its remaining seven branches. This concludes the final phase of UOB’s considered and careful safe re-opening branch plan.

     

    Mr Benny Chan, Head of Channels, Group Channels and Digitalisation, UOB, said, “Over the past two months since we began to gradually re-open our branches, traffic has steadily increased as customers come to speak with us for support on banking activities such as financial advisory and business needs. In resuming full operation, our customers can visit their preferred branch. As Singapore continues to combat the spread of COVID-19, we encourage our customers to use our digital channels when possible.

     

    Customers who need to visit our branches are also encouraged to make an appointment online and to tap our SMS queue service to minimise the time spent outside their homes.”

     

    For the health and safety of UOB colleagues and customers, the Bank will also maintain its precautionary measures at all branches. Visitors will be required to wear a mask, complete the SafeEntry check-in and check-out procedures, undergo temperature screening and make health and travel declarations prior to entering a UOB branch.

     

    In addition to increasing the frequency of cleaning at all branches, automated teller machines (ATMs) and auto lobbies, the Bank has also applied a commercial grade self-disinfecting coating at high-touch areas including branch counters and meeting areas within its branches and at its ATMs.

     

    All re-opened branches will continue to prioritise service for elderly and vulnerable customers during the first hour of banking operations.

     

    For more information on UOB’s branch locations and opening hours, as well as digital services, please visit https://www.uobgroup.com/online-branch/locate-us.page. Customers can also make an appointment to visit any of our branches at https://www.uob.com.sg/online-branch.

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    About UOB
    UOB is a leading bank in Asia. Operating through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, UOB has a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. Today, UOB is rated among the world’s top banks: Aa1 by Moody’s Investors Service and AA- by both S&P Global Ratings and Fitch Ratings.

     

    For nearly nine decades, UOB has adopted a customer-centric approach to create long-term value by staying relevant through its enterprising spirit and doing right by its customers. UOB is focused on building the future of ASEAN – for the people and businesses within, and connecting with, ASEAN.

     

    The Bank connects businesses to opportunities in the region with its unparalleled regional footprint and leverages data and insights to innovate and create personalised banking experiences and solutions catering to each customer’s unique needs and evolving preferences. UOB is also committed to forging a sustainable future through working with its stakeholders to create positive environmental impact, fostering social inclusiveness and pursuing economic progress. UOB believes in being a responsible financial services provider and is steadfast in its support of art, social development of children and education, doing right by its communities and stakeholders.

     

    For media queries, please contact media@uobgroup.com 

    UOB Newsroom

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