About this series
Building Asia is a collection of business stories on CNA that examines the financial forces driving Asia’s position as an economic powerhouse.
Jarrons & Co. – Growing with SMEs was first aired on 14 August 2023 under the Building Asia with UOB series. Watch how UOB supported a children’s merchandise retailer in navigating the ups and downs of growing a business as an SME.
Transcript
Paul Kan (Head of Business Banking Singapore, UOB):
Hi, Joshua. We meet again.
Joshua Tan (Company Director, Jarrons & Co.):
Hi, Paul. Welcome to our new experiential gallery. Let me show you around.
The new experiential gallery allows customers to test and try products before they make their purchase online or through one of our retailers.
Paul Kan:
That's an interesting concept. I remember Jarrons started off as a retailer of baby and children’s products.
Joshua Tan:
Yeah, Jarrons was actually set up when my family had our firstborn and we were busy sourcing for baby products.
Paul Kan:
I think that's when we started our relationship. And since then, we have been partnering you through all your growth stages.
Joshua Tan:
Yeah. Back then, Jarrons & Co. was only a small retail shop, about 300 square feet, and a lot of our business actually depended on baby fairs. With the support of UOB, we actually expanded. And here we are today.
Paul Kan:
COVID-19 brought about significant supply chain challenges to many distributors and retailers, including Jarrons?
Joshua Tan:
Yeah, during the COVID period, many people stayed at home. Retail sales was badly affected.
Paul Kan:
At that time, UOB was the first bank to roll out relief assistance to more than 20,000 SMEs across the region. This is because UOB places high priority to assist SMEs of all sizes to seek opportunities to thrive during both good and bad times.
Joshua Tan:
With the help of UOB, we managed to pivot our business online. Our business grew and in fact, actually grew better than we expected.
Paul Kan:
You know, to support Jarrons’ operations, UOB provides digital banking services through our UOB SME app. Jarrons can have full visibility of the cash flow and reconcile transactions of all parties. All in all, I would say because of our long-standing relationship and deep understanding of your business model, we are able to tailor make a solution for you.
Joshua Tan:
Yeah, it was really helpful. It gives us more flexibility and liquidity in terms of procurement of inventory and also sourcing of new brands. We are already in Malaysia and were looking into expanding our business into other parts of Southeast Asia.
Paul Kan:
As you expand regionally, we have the footprint to match and local expertise to help you penetrate those new markets. As the One Bank for ASEAN, we can even introduce players in your supply chain as you expand your distribution channels.
Joshua Tan:
I’m looking forward to it.